Operations & Performance Reviews

R3 has extensive experience operating and evaluating solid waste management systems, and use that experience to assist our clients with the review and analysis of both municipally operated and franchised solid waste operations.  We understand the challenges associated with operating municipal systems, as well as administering franchised solid waste services.

In either case, we strive to generate meaningful recommendations based on documented analysis with a focus on opportunities to improve safety and customer service, increase productivity and reduce costs.

Our operations and performance review services include the following:

  • Review and analysis of management and administrative functions;
  • Review of collection system productivity and the development of “target-productivity” standards and performance enhancement strategies;
  • Review of contract compliance by private operators;
  • “Time-and-motion” analysis of collection and transfer operations;
  • Analysis of vehicle routing systems;
  • Review of customer service and billing functions; and
  • Development of “performance benchmarking” metrics to measure system performance and improvements.

Our Clients

Served under Operations & Performance Reviews

  • Alameda (City and County)
  • Amador County
  • Anaheim
  • Arizona Department of Commerce (AZ)
  • Barstow
  • Benicia
  • Berkeley
  • Bradbury
  • Brentwood
  • Burbank Sanitary District
  • Calabasas
  • CalRecycle (State of California Department of Resources, Recycling and Recovery)
  • Carlsbad
  • Castro Valley Sanitary District
  • Central Contra Costa Solid Waste Management Authority
  • Chico
  • Chowchilla
  • Citrus Heights
  • Cloverdale
  • Colton
  • Concord
  • Corte Madera
  • Cotati
  • Cudahy
  • Cypress
  • Davis
  • Downey
  • Duarte
  • Dublin
  • El Cerrito
  • El Dorado County
  • El Monte
  • Elk Grove
  • Fairfield
  • Folsom
  • Fresno
  • Galt
  • Half Moon Bay
  • Healdsburg
  • Hemet
  • Hercules
  • Humboldt Waste Management Authority
  • Industry
  • Irwindale
  • Kern County
  • Lane County (OR)
  • Lincoln
  • Lomita
  • Long Beach
  • Los Altos
  • Los Angeles (City and County)
  • Maricopa County (AZ)
  • Marin County Joint Powers Authority
  • Mecklenburg County (NC)
  • Menlo Park
  • Mill Valley
  • Milpitas
  • Monrovia
  • Monterey County
  • Monterey County Regional Authorities
  • Napa (City and County)
  • Nevada County (CA)
  • North Front Range Wasteshed Planning Coalition (CO)
  • Novato Sanitary District
  • Oakland
  • Palo Alto
  • Paso Robles
  • Petaluma
  • Phoenix (AZ)
  • Piedmont
  • Plumas County
  • Pomona
  • Rancho Cordova
  • Rancho Cucamonga
  • Rancho Palos Verdes
  • Rancho Santa Margarita
  • RecycleMore
  • Redlands
  • Riverside
  • Rohnert Park
  • Rolling Hills Estates
  • Sacramento City
  • Sacramento County
  • Sacramento County Solid Waste Authority
  • Salinas
  • San Bernardino
  • San Carlos
  • San Diego
  • San Fernando
  • San Francisco (City and County)
  • San Joaquin
  • San Jose
  • San Juan Capistrano
  • San Leandro
  • San Ramon
  • Santa Barbara
  • Santa Clara
  • Santa Cruz
  • Santa Monica
  • Santa Rosa
  • Scottsdale (AZ)
  • Siskiyou County
  • Sonoma County JPA
  • South Bayside Waste Management Authority
  • Stockton
  • Sunnyvale
  • Tacoma (WA)
  • Tamalpais Community Services District (CSD)
  • Temple City
  • Tucson (AZ)
  • Tulare
  • U.S. Army Corps of Engineers, CA
  • Union City
  • Upland
  • Vallejo
  • Visalia
  • Wasco
  • West Sacramento
  • Wildomar
  • Windsor
  • Woodland
  • Yuba-Sutter Regional Waste Management Authority

Our Recent Work

Served under Operations & Performance Reviews

MTWS Performance Review for Los Altos - Project Analysts Claire Wilson and Ryan Calkins